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Below, you will find articles that I wrote for a software development and business consultancy blog.
What’s My Motivation?
Is Your E-Commerce Web Site a Lonely Place?
Teach a User to Fish: Empowering Software Users by Design
Customer Reviews: Spreading the Word About Exceptions
Be Easy to Talk to: Streamlining Telephone-Based Communication with Customers
Why We’re Addicted to Pokémon Go: Is It the World’s Best UX?
The Importance of Price vs. CX: An Informal Survey